Bikkubit is operated by Al Daleel Al Wadeh for Communications and Information Technology Co., registered in Libya ('Company' or 'We'). We are committed to protecting your privacy and handling your data transparently and securely.
1. Information We Collect
Personal Information
When creating an account, we may collect:
- Name
- Email address
- Billing information (processed securely by third-party payment providers)
We do not store full payment card details on our servers.
User Content
We collect what you create or upload, including:
- Text and prompts
- Images and uploaded files
- Created websites and related outputs
Technical Data
We automatically collect:
- IP address
- Browser type and device information
- Usage activity
- Cookies and tracking identifiers
2. How We Use Your Information
We process your information to:
- Provide and operate the Service
- Manage accounts and subscriptions
- Maintain platform security and prevent abuse
- Communicate updates and promotional offers (you can opt out at any time)
- Improve performance and reliability
- Comply with legal obligations
3. Artificial Intelligence and Service Improvement
Third-Party AI Providers
To provide AI-powered functionality, Bikkubit partners with trusted infrastructure providers. When generating content, your inputs are securely transferred to these providers for processing, and they are contractually prohibited from using your personal data for independent purposes.
No Training on Personal Data
We do not use your personal data to train the underlying AI models.
Service Improvement
We may analyze aggregated and anonymized metadata—such as template popularity and generation performance—to improve platform reliability. These analyses do not identify individual users.
4. Marketing Communications
We may send product updates, feature announcements, and promotional messages. You can opt out at any time via the link provided in our emails.
5. Sharing and Disclosure
We do not sell your personal data.
Service Providers
We may share data with:
- Cloud hosting providers
- Payment processors
- Analytics services
- AI infrastructure partners
- Email delivery providers
These providers process data on our behalf exclusively.
Legal Requirements
We may disclose information when legally required, or to protect the rights and safety of related parties.
6. Data Retention
- Active Accounts: We retain data as long as your account is active.
- After Deletion: Data is retained for 30–60 days to allow for restoration requests.
- Backups: Residual copies may remain in secure backups for 60–90 days before permanent deletion.
- Legal Holds: Financial records may be retained longer as required by law.
7. Cookies
We use cookies and similar technologies to:
- Authenticate users
- Remember preferences
- Analyze traffic and improve performance
You can control cookies via your browser settings.
8. Data Security
We implement standard safeguards including:
- Encrypted communications (SSL/TLS)
- Secure infrastructure
- Role-based access controls
- Continuous monitoring
No system is entirely secure, and we continually strive to improve our protections.
9. International Privacy Rights
If you are in the European Economic Area or California, you may have additional rights including: accessing your data, correcting it, transferring it, restricting processing, or requesting deletion. Requests can be submitted via official support channels.
10. International Data Transfers
Your data may be processed in countries where our infrastructure or partners operate. We take reasonable steps to ensure appropriate safeguards.
11. Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect personal information from them.
12. Changes to this Policy
We may update this Policy periodically. Updates will be posted with a revised 'Last Updated' date. Your continued use of the Service constitutes acceptance of the updates.
13. Contact
Privacy inquiries or data requests can be directed to:
Legal and Privacy Department
Al Daleel Al Wadeh for Communications and Information Technology Co.
WhatsApp: +218 910 021 200
Address: Tripoli, Ain Zara, Libya